Before you begin
Create an organized visual record before cleanup or temporary repairs, when it is safe to do so.
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Claim Photo Log
| Done | Item and purpose | Your notes |
|---|---|---|
| Scene overview Wide images showing the affected area and surrounding context. | ||
| Damage close-ups Multiple angles with a size reference when helpful. | ||
| Room or location Identify where each image was taken. | ||
| Date and time Keep the original file metadata and record when conditions changed. | ||
| Model and serial numbers Capture labels on damaged appliances or equipment. | ||
| Temporary repairs Photograph conditions before and after reasonable loss-prevention work. | ||
| Receipts Link emergency purchases, storage, lodging, or repair invoices. | ||
| Correspondence Record claim number, contact, and instructions received. | ||
| Original-file backup Keep unedited copies in a second secure location. | ||
| Next action Mark what still needs inspection, documentation, or carrier direction. |
How to finish the review
- Mark uncertain answers instead of guessing.
- Attach the quote, declarations page, and form or endorsement that supports each answer.
- Ask the agent or carrier to resolve differences in writing.
- Repeat the same fields for every quote so price is compared on equal terms.